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button:disabled{opacity:.5;cursor:not-allowed}.chat-composer{background:var(--surface);border-top:1px solid var(--line);flex-shrink:0;grid-template-columns:minmax(0,1fr) 46px;align-items:end;gap:10px;padding:12px 14px;display:grid}.chat-composer textarea{border:1px solid var(--line-strong);resize:none;min-width:0;min-height:46px;max-height:120px;color:var(--ink);background:var(--paper);font-size:var(--text-base);border-radius:8px;flex:1;padding:10px 12px;line-height:1.5;display:block}.chat-composer textarea::placeholder{font-size:var(--text-sm);color:var(--muted)}.chat-composer textarea:focus-visible{outline:2px solid var(--green);outline-offset:2px}.chat-composer>button{background:var(--green);color:#fff;cursor:pointer;border-radius:8px;flex-shrink:0;justify-content:center;align-items:center;width:46px;min-height:46px;display:flex}.chat-composer>button:disabled{background:var(--green-soft);color:var(--muted);cursor:not-allowed}.chat-composer-hint{color:var(--muted);font-size:var(--text-caption);grid-column:1/-1;justify-content:space-between;align-items:baseline;gap:10px;margin:0;line-height:1.6;display:flex}.chat-composer-count{flex-shrink:0}.chat-history-button{width:100%;min-height:44px;color:var(--green-dark);font-size:var(--text-caption);cursor:pointer;justify-content:center;align-items:center;margin:-12px 0 8px;display:flex}.chat-jump-bottom{border:1px solid var(--line-strong);background:var(--surface);min-height:44px;color:var(--green-dark);font-size:var(--text-caption);cursor:pointer;border-radius:22px;padding:5px 13px;position:absolute;bottom:10px;right:16px;box-shadow:0 3px 15px #20372b14}.chat-error{color:#8b3e2d;font-size:var(--text-caption);overflow-wrap:anywhere;background:#fff5f1;border-top:1px solid #ebc8be;margin:0;padding:9px 15px;line-height:1.7}.chat-connecting{color:var(--muted);font-size:var(--text-sm);justify-content:center;align-items:center;gap:8px;padding:22px 14px;display:flex}.chat-unread-badge{background:var(--green);color:#fff;border-radius:10px;flex-shrink:0;justify-content:center;align-items:center;min-width:19px;height:19px;padding:0 5px;font-size:11px;font-weight:500;line-height:1;display:inline-flex}.feedback-spinner{animation:.9s linear infinite chat-spin}@keyframes chat-spin{to{transform:rotate(360deg)}}.feedback-admin{background:var(--paper);min-height:100dvh}.chat-admin-topbar{border-bottom:1px solid var(--line);background:var(--surface);align-items:center;gap:24px;min-height:76px;padding:14px 30px;display:flex}.chat-admin-topbar>span{border-left:1px solid var(--line);color:var(--muted);font-size:var(--text-sm);flex:1;padding-left:23px}.chat-text-button{min-height:44px;color:var(--muted);font-size:var(--text-sm);cursor:pointer;justify-content:center;align-items:center;gap:6px;display:inline-flex}.chat-text-button:hover{color:var(--green-dark)}.chat-admin-main{height:calc(var(--chat-admin-height,100dvh) - 77px);max-width:1480px;min-height:620px;margin:0 auto;padding:24px}.chat-workspace{background:var(--surface);border:1px solid var(--line-strong);border-radius:11px;grid-template-columns:320px minmax(0,1fr);height:100%;display:grid;overflow:hidden}.chat-inbox{border-right:1px solid var(--line);flex-direction:column;min-width:0;min-height:0;display:flex}.chat-inbox-header{flex-shrink:0;padding:22px 18px 0}.chat-inbox-header h1{color:var(--heading);margin-bottom:18px;font-size:23px;font-weight:600;line-height:1.5}.chat-inbox-search{border:1px solid var(--line-strong);background:var(--paper);color:var(--muted);border-radius:7px;align-items:center;gap:9px;padding-left:11px;display:flex}.chat-inbox-search>input{width:100%;min-width:0;height:44px;font-size:var(--text-base);background:0 0;border:0}.chat-inbox-search>button{cursor:pointer;flex-shrink:0;justify-content:center;align-items:center;width:44px;min-height:44px;display:inline-flex}.chat-inbox-tabs{border-bottom:1px solid var(--line);gap:22px;margin-top:12px;display:flex}.chat-inbox-tabs>button{min-height:46px;color:var(--muted);font-size:var(--text-sm);cursor:pointer;border-bottom:2px solid #0000;align-items:center;gap:7px;display:flex}.chat-inbox-tabs>button[aria-pressed=true]{color:var(--green-dark);border-color:var(--green);font-weight:600}.chat-inbox-tabs>button>span{font-size:var(--text-xs);color:var(--muted)}.chat-inbox-items{flex:1;min-height:0;overflow-y:auto}.chat-inbox-item{text-align:left;border-bottom:1px solid var(--line);cursor:pointer;background:var(--surface);border-left:3px solid #0000;align-items:center;gap:11px;width:100%;min-width:0;padding:18px 15px;display:flex}.chat-inbox-item[aria-pressed=true]{background:var(--green-pale);border-left-color:var(--green)}.chat-inbox-item:hover{background:var(--green-pale)}.chat-inbox-item-text{flex-direction:column;flex:1;gap:7px;min-width:0;display:flex}.chat-inbox-item-top{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:4px 8px;display:flex}.chat-inbox-item-top strong{font-size:var(--text-body);color:var(--heading);font-weight:500}.chat-inbox-item-top time{font-size:var(--text-xs);color:var(--muted)}.chat-inbox-preview{text-overflow:ellipsis;white-space:nowrap;font-size:var(--text-sm);color:var(--muted);line-height:1.6;overflow:hidden}.chat-inbox-empty,.chat-admin-empty{text-align:center;color:var(--muted);flex-direction:column;justify-content:center;align-items:center;gap:14px;padding:40px 24px;display:flex}.chat-inbox-empty h2,.chat-admin-empty h2{color:var(--heading);font-size:var(--text-title);font-weight:500}.chat-inbox-empty p,.chat-admin-empty p{font-size:var(--text-sm);line-height:1.8}.chat-admin-empty>svg{color:#809c8b}.chat-admin-conversation{flex-direction:column;min-width:0;min-height:0;display:flex}.chat-admin-header{border-bottom:1px solid var(--line);align-items:center;gap:12px;min-height:83px;padding:18px 24px;display:flex}.chat-admin-header h2{font-size:var(--text-title);color:var(--heading);font-weight:600}.chat-admin-header>div>a{color:var(--muted);font-size:var(--text-caption);overflow-wrap:anywhere;align-items:center;gap:5px;margin-top:5px;display:inline-flex}.chat-admin-back{display:none}.chat-admin-conversation .chat-scroll{padding:24px}.chat-admin-conversation .chat-row>div{max-width:75%}.chat-admin-conversation .chat-composer{padding:16px 22px}.chat-legacy-context{font-size:var(--text-caption);color:var(--muted);border-bottom:1px solid var(--line);padding:9px 24px;line-height:1.8}.chat-legacy-context summary{cursor:pointer;min-height:30px}.chat-legacy-context p{white-space:pre-wrap;overflow-wrap:anywhere;margin:6px 0}.chat-pagination{font-size:var(--text-sm);color:var(--muted);border-top:1px solid var(--line);justify-content:center;align-items:center;gap:14px;padding:8px;display:flex}.chat-login-main{min-height:calc(var(--chat-admin-height,100dvh) - 77px);place-items:center;padding:28px 20px;display:grid}.chat-login-card{border:1px solid var(--line-strong);background:var(--surface);border-radius:12px;width:min(100%,400px);padding:32px}.chat-login-icon{background:var(--green-soft);width:48px;height:48px;color:var(--green);border-radius:11px;justify-content:center;align-items:center;margin-bottom:22px;display:inline-flex}.chat-login-card h1{color:var(--heading);font-size:25px;font-weight:600}.chat-login-card>p{font-size:var(--text-body);color:var(--muted);margin:10px 0 25px;line-height:1.8}.chat-login-card form{flex-direction:column;gap:15px;display:flex}.chat-password-label{font-size:var(--text-sm);color:var(--heading);font-weight:500}.chat-password-field{position:relative}.chat-password-field input{border:1px solid var(--line-strong);width:100%;min-height:48px;font-size:var(--text-base);border-radius:7px;padding:10px 48px 10px 12px}.chat-password-field>button{position:absolute;top:2px;right:2px}.chat-login-card .button{min-height:46px}.chat-login-card .chat-error{border:1px solid #ebc8be;border-radius:7px}@media (max-width:899px){.chat-workspace{display:block}.chat-inbox{border-right:0;height:100%}.chat-workspace[data-selected=true] .chat-inbox{display:none}.chat-admin-conversation{height:100%}.chat-admin-empty{display:none}.chat-admin-back{margin-left:-10px;display:inline-flex}}@media (max-width:699px){.feedback-launcher{right:16px;bottom:calc(16px + env(safe-area-inset-bottom));min-height:46px;padding:0 14px}.feedback-dialog{inset:auto 12px calc(max(12px, env(safe-area-inset-bottom)) + var(--chat-keyboard-offset,0px)) 12px;width:auto;height:min(550px, calc(var(--chat-viewport-height,100dvh) - 30px));max-height:calc(var(--chat-viewport-height,100dvh) - 30px);border-radius:13px}.chat-header{padding:15px}.chat-header h2{font-size:var(--text-title)}.chat-header p{font-size:var(--text-caption)}.chat-scroll{padding:18px 14px}.chat-composer{gap:8px;padding:11px}.chat-admin-topbar{flex-wrap:wrap;gap:12px;min-height:66px;padding:10px 16px}.chat-admin-topbar>span{display:none}.chat-admin-topbar>.chat-text-button{margin-left:auto}.chat-admin-topbar>.chat-text-button+.chat-text-button{margin-left:0}.chat-admin-topbar .chat-text-button{font-size:var(--text-caption)}.chat-admin-main{height:calc(var(--chat-admin-height,100dvh) - 70px);min-height:0;padding:12px}.chat-inbox-header{padding:18px 16px 0}.chat-admin-header{min-height:78px;padding:14px 16px}.chat-admin-conversation .chat-scroll{padding:20px 14px}.chat-admin-conversation .chat-composer{padding:12px}.chat-admin-conversation .chat-row>div{max-width:83%}.chat-login-card{padding:28px 24px}}@media (prefers-reduced-motion:reduce){.feedback-spinner{animation:none}}@media (max-width:360px){.chat-admin-topbar{gap:8px}}